Sometimes the payment processor returns vague decline codes. While your specific bank will know the reason for the error, the table below gives the most decline codes with both an explanation and recommended action to take.
Category: Account Settings
Clicking Settings at any time allows a user to view/edit your Account Information, Edit User, Manage Users, Payment Settings, User Preferences, and Party Address Book.
The Party Address Book lists the parties a user saved to their account when they checked Save to Address Book box in a case initiation. View the Party Address Book Screen Click Settings from the Main Menu at the top. Note: a firm admin may also click Account from the Main Menu at the top. […]
For Plus accounts, the user may add additional user accounts for extra attorneys and support staff.
The Edit User screen allows the user to view and edit their personal user information including email address and phone number in the e-filing application.
Starting June 1, 2019, the Utah Administrative Office of the Courts is implementing a new credit card payment processing system. This new payment processing system tightens security system wide.
If you need to unsubscribe from notifications on a case, you have three ways to stop them.
If you prefer that the notification and filing status badge counts that display next to the Notifications and Filing Status left menu navigation tabs NOT display, they can be turned off.
You may change the email address on your Green Filing account at any time. To do so, complete the following steps.
The basic plan is set up to charge you $5.00 per transaction. You will a one-time charge for you filings during that month.