Our FAQs regarding sending contacts documents via Certified Mail, First Class Mail, or Electronically.
Category: Electronic Filing
By far the most common support issue we assist with is helping attorneys and staff format their documents required to be submitted in Rich Text Format (.rtf) in a way that the Court’s system can process smoothly.
If you wish to have a document(s) served via Email, Certified Mail, or First Class Mail to any person but not file the documents in the court, Create Serve Only is the option to use. When filers click the Submit button, the application sends the document(s) to the selected contacts only. The documents are NOT filed with the court.
Starting in December of 2020, filers will have the option to both electronically serve anyone not part of the Court’s Notification of Electronic Filing (NEF) system and serve documents by mail.
Sometimes the payment processor returns vague decline codes. While your specific bank will know the reason for the error, the table below gives the most decline codes with both an explanation and recommended action to take.
A Confirmation Deferred filing is noted on the Filing Status Screen where a filing has a status of Pending with an exclamation mark in a red triangle next to it.
The New Cases List report allows the user to run a report for all new cases on their account by Specific Dates.
The Filing Activity (Non-Accepted) screen allows the user to run a report for Pending and Rejected filings.
The Filing Activity by Payment Account screen allows the user to run a Filing Activity Report for a case any list the filings by the payment account used.
The Filing Activity by Case screen allows the user to run a Filing Activity Report per case.