Sometimes the payment processor returns vague decline codes. While your specific bank will know the reason for the error, the table below gives the most decline codes with both an explanation and recommended action to take.
Category: Electronic Filing
Pending Filings with a Confirmation Deferred Message
A Confirmation Deferred filing is noted on the Filing Status Screen where a filing has a status of Pending with an exclamation mark in a red triangle next to it.
Run a New Cases List Report
The New Cases List report allows the user to run a report for all new cases on their account by Specific Dates.
Run a Filing Activity (Non-Accepted) Report
The Filing Activity (Non-Accepted) screen allows the user to run a report for Pending and Rejected filings.
Run a Filing Activity by Payment Account Report
The Filing Activity by Payment Account screen allows the user to run a Filing Activity Report for a case any list the filings by the payment account used.
Run a Filing Activity by Case Report
The Filing Activity by Case screen allows the user to run a Filing Activity Report per case.
View a List of All Invoices on the Account
The Invoices screen allows account firm admins to view a list of all invoices on the account.
E-Filing: Case Lists
The Case List Screen displays all cases the user adds to their account.
E-Filing: Dashboard
The Dashboard is the default screen for each user upon login to the e-Filing application.
Link New Filings to Existing Case Documents
Starting Thursday, May 10, 2018, the Utah Court’s allow for linking new filings in existing cases, and you can indicate which document relates to another document (i.e. a Response to previously filed Motion, or an Answer to a Complaint) both old and new. This information also displays on the case summary screen for your easy reference.