Green Filing Help
for the state of Utah

All posts by Chris Haley

New Mail Service and Additional e-Service

Starting in December of 2020, filers will have the option to both electronically serve anyone not part of the Court’s Notification of Electronic Filing (NEF) system and serve documents by mail.

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Credit Card Decline Codes Explained

Sometimes the payment processor returns vague decline codes. While your specific bank will know the reason for the error, the table below gives the most decline codes with both an explanation and recommended action to take.

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Green Filing Payment Processing Upgrade

Just as the Utah Courts did last year, Green Filing has upgraded our payment processing system to further tighten security and protect your payment data. This upgrade will take effect on May 30th.

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Designate a Default Payment Type to Auto-Pay Green Filing Fees

In order for Green Filing to auto-collect their provider fee due on the monthly invoice, users will want to set one of their payment types in the Green Filing Fees panel to Default.

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Pending Filings with a Confirmation Deferred Message

A Confirmation Deferred filing is noted on the Filing Status Screen where a filing has a status of Pending with an exclamation mark in a red triangle next to it.

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Run a New Cases List Report

The New Cases List report allows the user to run a report for all new cases on their account by Specific Dates.

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Run a Filing Activity (Non-Accepted) Report

The Filing Activity (Non-Accepted) screen allows the user to run a report for Pending and Rejected filings.

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Run a Filing Activity by Payment Account Report

The Filing Activity by Payment Account screen allows the user to run a Filing Activity Report for a case any list the filings by the payment account used.

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Run a Filing Activity by Case Report

The Filing Activity by Case screen allows the user to run a Filing Activity Report per case.

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View a List of All Invoices on the Account

The Invoices screen allows account firm admins to view a list of all invoices on the account.

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