As of March 31st, 2015 at 5:30 PM the Courts implemented a change in their e-filing management software. The update will auto-reject any filing that includes a Rich Text Format (RTF) document containing embedded pictures, drawing objects, and/or headers.
Green Filing has created a help article that with more detail, tips and tricks on formatting RTF documents. To review, use the link below.
http://help.greenfiling.com/how-do-i-fix-my-auto-rejected-rich-text-format-rtf-filing/
The court has also posted the new version of the RTF formatting documentation on their website. It includes information regarding the new changes. The formatting information begins on page 6. Use the link below for more details.
http://www.utcourts.gov/efiling/docs/formattingrtfdocuments.pdf
Forms Downloaded From the Court’s Web Site
If you are attempting to e-file a form on the Court’s web site, we highly recommend you check the Court’s web site for updated forms. Many of these forms have been updated by the Court to pass the validation tests when e-filed.
- General Court Forms / Instructions – https://www.utcourts.gov/resources/forms/
- Protective Order Forms – https://www.utcourts.gov/resources/forms/protectorder/forms.html#Request_Hearing
If a you are up against a deadline and your filing was auto-rejected for an RTF validation issue, you can contact the Court’s Help Desk at 801-578-3850.